Following a challenging and unpredictable 2020—a year overshadowed by Kobe Bryant’s tragic death, the devastating effects of the COVID-19 pandemic, and widespread civil unrest—the retail landscape in the United States faced one of its most difficult periods in modern history. The combined emotional, social, and financial pressures of that year reshaped consumer behavior and forced even the strongest brands to confront realities they had long tried to avoid. In this harsh new environment, many traditional retailers struggled to survive, and among the most notable losses was Lord & Taylor, America’s oldest department store. After nearly two centuries in business, the iconic retailer announced that it would be closing all 38 of its remaining stores, marking the end of a historic era in American commerce.
For many, Lord & Taylor was more than just a place to shop; it was a symbol of tradition, elegance, and a certain kind of shopping experience that once defined American life. Founded in 1824 by Samuel Lord and later joined by George Washington Taylor, the store began as a small dry-goods shop in Manhattan. Over the years, it evolved into the nation’s first true department store, pioneering concepts that would later become industry standards. Fixed prices, curated collections, window displays, and attention to customer service all helped Lord & Taylor carve out a reputation as a leader in innovation. By the early 20th century, the brand had established itself as a household name, beloved for its fashion selections, seasonal festivities, and its legendary Fifth Avenue flagship store.